Bdrime Privacy Policy –
Your Data, Our Responsibility

1. Introduction

Bdrime ("we", "our") takes user privacy seriously. This Privacy Policy explains what information we collect when you use the bdrime.com website and mobile app ("Platform"), why we collect it, and how we use and protect it.

This Privacy Policy is part of Bdrime's Terms & Conditions part. By using the Platform, you are giving your consent to this policy. We recommend that you review this page periodically, as we reserve the right to make necessary changes.

2. What information we collect

When you create an account and use our services on Bdrime, we collect various types of information. This data is necessary to verify your identity, process transactions, and ensure security.

2.1 Information provided during registration

We collect the following information when you create an account:

• Full name (as per National ID or Passport)
• Date of birth (for age verification)
• Email address and mobile number
• Residential address (city, district, postcode)
• Username and password (stored encrypted)

2.2 KYC verification information

For your first withdrawal or transactions above a certain amount, we may request the following documents:

• Scanned copy of national ID card or passport
• Proof of address (utility bill or bank statement, within 3 months)
• Selfie or live photo (for comparison with ID document)

2.3 Automatically collected information

When you use Bdrime, we automatically collect the following technical information:

• IP Address & Geolocation
• Browser type, operating system, device model
• Site entry and exit times
• Cookies & session data
• Which pages were visited and how long users stayed

2.4 Transaction & gaming history

We maintain a complete record of your deposits, withdrawals, bets, wins and losses, and bonus usage. This data is used to meet regulatory requirements and resolve disputes.

3. Why we collect information

Bdrime collects your information only for legitimate and necessary purposes. Each purpose is outlined clearly below:

Purpose	Details
Account Management	To create your account, verify logins, and manage your profile.
Identity verification	Age and identity verification in line with KYC requirements, confirming you are 18+ and a real individual.
Transaction processing	To securely process deposits and withdrawals and send funds to the correct account.
Fraud prevention	To detect suspicious activity and prevent money laundering and fraud.
Customer Support	To resolve your issues, answer your questions, and improve our services.
Marketing communications	To inform you about promotions, bonus offers, and new features (you can opt out if you wish).
Legal Obligations	Providing information as required by regulatory bodies or law enforcement authorities.

We collect only what is necessary and do not seek unnecessary data. Your information is retained for as long as needed and then securely deleted.

4. Who we share information with

Bdrime does not sell your personal data. However, we may share information in the following circumstances to deliver our services and meet legal obligations:

4.1 Service Providers

We work with trusted third parties who perform specific functions on our behalf. These include:

• Payment processors: Your name and account information are shared with Mobile Banking and bank partners to process deposits and withdrawals.
• Game providers: Your gaming ID is shared with third-party providers to operate Live Casino and slots games.
• KYC Services: Documents are shared with specialized agencies for identity verification (via encrypted channels).
• Hosting & Security: Cloud service provider for site operation and cybersecurity.

All these partners operate under strict confidentiality agreements and may use data only for their designated purpose.

4.2 Legal requirements

We are obliged to disclose information in accordance with the law in the following circumstances:

• Upon receipt of a court order or subpoena.
• To cooperate in money laundering or fraud investigations.
• During audits or inspections by regulatory authorities.
• Upon request from law enforcement agencies in cases of national security or emergency.

4.3 Business transfers

If Bdrime merges with or is acquired by another company, your information may be transferred to the new owner. In such cases, we will notify you in advance and ensure that this Privacy Policy remains in effect.

5. Cookies & tracking technology

Bdrime uses cookies and similar tracking technologies to improve site functionality and personalize your browsing experience. Cookies are small text files stored on your device that allow the site to recognize you on return visits.

5.1 What types of cookies we use

• Essential cookies: Essential for site functionality, such as maintaining login sessions and remembering language preferences.
• Performance cookies: Helps improve by measuring site speed and performance.
• Analytics cookies: We collect information on which pages are popular and how users navigate. We use Google Analytics.
• Marketing cookies: Used to show promotions tailored to your preferences (optional).

5.2 How to control cookies

You can delete or disable cookies from your browser settings at any time. Keep in mind that disabling essential cookies may cause some site features to stop working. Manage your cookies through your browser's "Settings" or "Privacy" menu.

6. Information retention period

Bdrime retains your personal data for as long as your account is active and as long as required by law. Retention periods vary by data type:

• Registration information: For the duration of account activity and 5 years after closure (as required by regulators).
• Transaction records: Minimum 7 years (as per Money Laundering Act).
• KYC Documents: Up to 5 years after account closure.
• Cookies & log data: Typically 6 months to 1 year.
• Marketing data: Deleted immediately upon opt-out, or retained for a maximum of 2 years.

Once these periods expire, we delete your information securely and permanently. If a legal dispute is ongoing, relevant data may be retained until the matter is resolved.

7. Your rights

As a user, you have control over your own data. bdrime provides you with the following rights:

To exercise any of these rights, email our support team at [email protected] or submit a request through your account settings. We will process your request within 15 business days.

8. Data protection measures

Bdrime uses industry-standard technology and policies to protect your personal data. We have implemented technical, administrative, and physical security measures:

8.1 Technical security

• SSL/TLS Encryption: 256-bit encryption is used for all data transmission.
• Data encryption: Stored databases are encrypted and passwords are hashed.
• Firewall: Advanced firewall and IDS/IPS systems to prevent unauthorized access.
• Two-factor authentication (2FA): Option to enable 2FA for enhanced account security.

8.2 Administrative security

• Only authorized employees can access data as needed.
• All employees are trained on privacy policy and data protection.
• Regular security audits and penetration testing.
• Strict confidentiality agreements (NDA) with third parties.

8.3 Physical security

• Our servers are hosted in internationally certified data centers with 24/7 security measures in place.
• Regular backups and disaster recovery plan (DRP).

9. Children's privacy

Bdrime is an adult gaming platform. We do not knowingly collect information from anyone under the age of 18.

Our registration process includes age verification. If we discover that a minor has created an account, we will immediately close that account and delete the associated data.

If you are a parent and believe your child has provided information to bdrime, please contact us immediately at [email protected].

10. Privacy Policy Changes

Bdrime may update this Privacy Policy from time to time. Such changes are necessary to keep pace with evolving technology, legal requirements, and our business practices.

10.1 Method of Notification

• We will notify you via your registered email if any important changes occur.
• Changes will be published on this page and the "Last Updated" date will be changed.
• After logging in, you may see a notification if significant changes have been made to the policy.

Continued use of bdrime after changes means you agree to the new policy. If you do not agree with the changes, you have the right to close your account.

11. Contact

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us through the following:

• Email: [email protected]
• Live chat: Available 24/7 (icon at bottom right of site)
• Account Support: Log in and submit a ticket from the "Support" section

We typically send an initial response within 24 hours and fully process your request within 15 business days. Your privacy matters to us and we treat every request with the utmost seriousness.